Whether it’s a swim in a pool, a trip to the beach, or a day at the waterpark, we are constantly exposing our phones to water, especially during the summer. While many phones now boast that they are waterproof or water resistant, such as the Samsung Galaxy 8 and iPhones 7 & up, they still aren’t completely immune to water damage. Before even taking your phone near any water, you should know the steps that need to be taken after your phone has gone for a swim.


I dropped my phone in water! What now?

Quick! Grab Your Phone

You must pull your phone out of the water as soon as possible, especially salt water. The longer the phone is submerged in water, the higher the chances of your phone suffering damage. If it was in water for only a few seconds, then there’s a good chance that your phone is fine.

Now Turn it Off

You’ve pulled it out of the water and it’s still on. That’s great! Now turn the phone off. But why?

Well if there is water inside your device it can short the circuit board, sending your phone to a watery grave. It’s all about preventing as much damage as possible.

Take It Off and Dry It Off

Now you need to remove anything you can from the device. Remove the battery, sim card, and any memory cards you have inside the phone. You will also want to remove any covers or panels.

Dry off the outside of the phone with a paper towel or soft cloth. Do not stuff anything into the headphone jack or charging port. This can cause additional damage. Never use a hair dryer to dry your phone. It can damage the internal components of the device.

Never Put Your Phone in Rice or in the Freezer

Many people claim putting your phone in uncooked rice can help dry it out, but it actually can do more harm than good. There’s no proof that the rice actually does anything. In contrast, rice grains, particles, and dirt can get lodged in small places, like the charging port, which can create new problems and damage.

It’s also a widely believed theory that you can put your phone in the freezer. You should never do this! Water expands as it freezes, which will cause more damage. Low temperatures can also damage your LCD screen, which is made with a form of liquid. The freezing temperatures can cause your screen to crack.

As an alternative, our technician at Staymobile Acworth suggests using silica gel packets. (Those little packets that come in shoes and some grocery items.) They are designed to absorb moisture. Take a large Ziploc bag and place your phone inside with a handful of packets. But never open the packets as they can be harmful to you and your phone.

You Gotta Wait It Out

It can feel like forever when you’re dying to use your phone, but you need patience. You need to wait long enough for all of the water to naturally dry. We suggest a minimum of 24 hours before attempting to turn on your device, and it some cases you should wait up to 3 days! Rushing to turn on your phone prematurely can cause damage to your phone. Be patient and it will all be worth it when your phone blinks back to life!

It Won’t Turn On? Come See Us

If you’re phone still won’t turn on, visit your local Staymobile store. Our certified technicians can repair additional damage caused by water. We offer a free diagnostic service before beginning any repairs, so you aren’t in for a surprise when it comes time for the bill.

Whether your phone took a swim in the pool or saw the inside of your toilet, by acting quickly you can prevent damage. When you know you are going to be around water, consider using waterproof phone cases or bags to limit any exposure to water. But accidents happen and if your phone takes a quick dip in the water, we are here for you. From coffee spills to drops in the pool, our team of certified technicians are experts in repairing phones.

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