Pradeep Krishna (2 locations in Charlotte, NC)

Pradeep is an IT professional with a background in wireless and telecommunications, working with startup companies like Helio and tier1/2 service providers such as Amdocs, Sprint, Nextel, and Time Warner Cable. He is a first-time entrepreneur.

Why did you join Staymobile?


I had a keen interest in being an entrepreneur. I wanted something that was focused on technology, mobile and the education domain. Staymobile was everything I was looking for.

 

How do you think Staymobile differentiates itself from the competition?

I like the B2B model focused on education/businesses with the goal of providing total mobility solutions and not just repair.

 

Can you describe the kind of support you receive from Staymobile?

So far, it has been great. Chuck has been phenomenal in helping me get off the ground and establishing my locations in Charlotte.

 

What do you like most about being a Staymobile franchisee?

I like the work and our focus in the education space. I have received positive responses from teachers and technology coordinators with whom I have worked.  It is a satisfying and rewarding experience to make a difference for K-12 students and teachers.

 

Where do you see Staymobile heading in the future and how do you think this will help you grow as a franchisee?

I see positive growth for Staymobile in the education and enterprise space. Given my background in technology and mobile domains, I am more than happy to help any potential franchisee see the full picture and assist our corporate team in streamlining processes and operations as we grow.

Trace Smith (1 location in Charlottesville, VA)

Trace has a background in finance with investment banking and private equity.

Why did you join Staymobile?

I was bitten by the entrepreneurial bug and decided it was time to lose my tie, roll my sleeves up and build something.  I loved the service business model, the industry tailwinds and the founding team at Staymobile.

 

How do you think Staymobile differentiates itself from the competition?

I think there’s a personal touch that the big, established chains don’t offer and a level of professionalism and craftsmanship that the fly-by-night entrants into the industry don’t bring to the table.  Whether in the store or in our interactions with the franchisor, there’s always a can-do attitude. We try to support our customers and make them happy, and the franchisor does the same for us.

 

Can you describe the kind of support you receive from Staymobile?

It’s phenomenal.  Whether I have a question about a repair on a new device, need help with a supplier/vendor or just need some general advice on day-to-day operations, the Staymobile franchisor team is always available (day and night) by e-mail, phone or text.  They give me the latitude to run the business as I see fit but provide immeasurable support when I need to lean on them!  I’d describe them as “hands-on” but not intrusive.

 

What do you like most about being a Staymobile franchisee?

I enjoy the people involved, from our team in Charlottesville to the great people at other franchise stores and the folks who run the show at the franchisor.  There’s a great group that sincerely wants to provide an unparalleled customer service experience and have a positive impact on each community where we have a Staymobile location.

 

Where do you see Staymobile heading in the future and how do you think this will help you grow as a franchisee?

I think Staymobile will continue to grow, bringing more great people into the fold and more stores online and will mature in the process.  I think we’ll continue to provide great service and continue to expand our service offerings.  Staymobile has a huge opportunity to service large corporations with huge fleets of devices, too.  Our offerings are so much more compelling than a costly, lengthy mail-in solution.  We’re cost-effective and same day!

 

What advice would you give to someone thinking about investing in Staymobile?

I’d tell them to talk to existing franchisees to hear about our experiences and to get advice on things that have and haven’t worked in certain markets.  The franchisor does a great job of laying out the blueprint, but the franchisees are fighting the battles day-to-day and have great pointers on small things that can make a huge difference!

Hunter and Ralph Faulling (1 Location in Orangeburg, SC)

Hunter and Ralph, a father son duo, were the first Staymobile franchisees

Why did you join Staymobile?
 

After graduating from Clemson University, Hunter began working with Chuck Morrison on a variety of franchise opportunities.  When the Staymobile opportunity arose, Hunter and Ralph, who was a banker in Orangeburg, became the first to purchase a Staymobile franchise.

How do you think Staymobile differentiates itself from the competition?
 

Staymobile offers quick turn around on repairs and does an excellent job with handling contract and insurance repairs for schools and businesses.

Why is Staymobile a good fit for your city? 

Orangeburg SC is a rural area.  Like everywhere else, almost everyone has a cell phone and most people have a tablet or iPad.  Our location offers the local people the opportunity to have their device repaired without having to travel 40 or 50 miles to a larger city.

Can you describe the kind of support you receive from Staymobile?
 

Our Staymobile corporate office continues to develop business opportunities that help all of their stores including insurance opportunities, supplier agreements and government contracts.

What do you like most about being a Staymobile franchisee?


Even though Staymobile has experienced tremendous growth, we are still able to call the corporate officers and discuss any relevant issue.

Is your location active in the community? 

Our location is involved with a number of activities in our area.  Ralph is an officer with the Rotary of Orangeburg – Morning club and both Hunter and Ralph participate in local charity and fund-raising events.

Where do you see Staymobile heading in the future and how do you think this will help you grow as a franchisee?


Corporate management continues to promote the expansion of the Staymobile brand and market.  We believe that Staymobile will be the industry leader within five years.