Pradeep Krishna (2 locations in Charlotte, NC)

Pradeep is an IT professional with a background in wireless and telecommunications, working with startup companies like Helio and tier1/2 service providers such as Amdocs, Sprint, Nextel, and Time Warner Cable. He is a first-time entrepreneur.

Why did you join Staymobile?


I had a keen interest in being an entrepreneur. I wanted something that was focused on technology, mobile and the education domain. Staymobile was everything I was looking for.

 

How do you think Staymobile differentiates itself from the competition?

I like the B2B model focused on education/businesses with the goal of providing total mobility solutions and not just repair.

 

Can you describe the kind of support you receive from Staymobile?

So far, it has been great. Chuck has been phenomenal in helping me get off the ground and establishing my locations in Charlotte.

 

What do you like most about being a Staymobile franchisee?

I like the work and our focus in the education space. I have received positive responses from teachers and technology coordinators with whom I have worked.  It is a satisfying and rewarding experience to make a difference for K-12 students and teachers.

 

Where do you see Staymobile heading in the future and how do you think this will help you grow as a franchisee?

I see positive growth for Staymobile in the education and enterprise space. Given my background in technology and mobile domains, I am more than happy to help any potential franchisee see the full picture and assist our corporate team in streamlining processes and operations as we grow.

Trace Smith (1 location in Charlottesville, VA)

Trace has a background in finance with investment banking and private equity.

Why did you join Staymobile?

I was bitten by the entrepreneurial bug and decided it was time to lose my tie, roll my sleeves up and build something.  I loved the service business model, the industry tailwinds and the founding team at Staymobile.

 

How do you think Staymobile differentiates itself from the competition?

I think there’s a personal touch that the big, established chains don’t offer and a level of professionalism and craftsmanship that the fly-by-night entrants into the industry don’t bring to the table.  Whether in the store or in our interactions with the franchisor, there’s always a can-do attitude. We try to support our customers and make them happy, and the franchisor does the same for us.

 

Can you describe the kind of support you receive from Staymobile?

It’s phenomenal.  Whether I have a question about a repair on a new device, need help with a supplier/vendor or just need some general advice on day-to-day operations, the Staymobile franchisor team is always available (day and night) by e-mail, phone or text.  They give me the latitude to run the business as I see fit but provide immeasurable support when I need to lean on them!  I’d describe them as “hands-on” but not intrusive.

 

What do you like most about being a Staymobile franchisee?

I enjoy the people involved, from our team in Charlottesville to the great people at other franchise stores and the folks who run the show at the franchisor.  There’s a great group that sincerely wants to provide an unparalleled customer service experience and have a positive impact on each community where we have a Staymobile location.

 

Where do you see Staymobile heading in the future and how do you think this will help you grow as a franchisee?

I think Staymobile will continue to grow, bringing more great people into the fold and more stores online and will mature in the process.  I think we’ll continue to provide great service and continue to expand our service offerings.  Staymobile has a huge opportunity to service large corporations with huge fleets of devices, too.  Our offerings are so much more compelling than a costly, lengthy mail-in solution.  We’re cost-effective and same day!

 

What advice would you give to someone thinking about investing in Staymobile?

I’d tell them to talk to existing franchisees to hear about our experiences and to get advice on things that have and haven’t worked in certain markets.  The franchisor does a great job of laying out the blueprint, but the franchisees are fighting the battles day-to-day and have great pointers on small things that can make a huge difference!